Privacy Policy

Blossom Landscaping, Effective Date: October 3, 2025

Introduction

Blossom Landscaping ("we," "our," or "us") operates the website landscapingdesignvancouver.ca. We are committed to protecting your personal information and respecting your privacy rights in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our landscaping design services in the Greater Vancouver area.

Privacy Officer

Blossom Landscaping has designated a Privacy Officer responsible for ensuring compliance with applicable privacy laws. For privacy-related inquiries or complaints, please contact:

Privacy Officer Blossom Landscaping Email: blossomscaping@gmail.com Phone: 604-339-9217

What Personal Information We Collect

We collect personal information that you voluntarily provide to us when you:

Request a quote for landscaping design services
Schedule a consultation or site visit
Contact us through our website forms or email
Subscribe to our newsletter or updates
Engage with us on social media

Types of information collected may include:

Full name
Email address
Phone number
Property address and location
Project details and design preferences
Budget and timeline information
Payment and billing information (when applicable)

Automatically collected information:

IP address
Browser type and version
Device information
Pages visited and time spent on our website
Referring website
Cookies and similar tracking technologies

Why We Collect Your Information

We collect and use your personal information for the following purposes:

Service Delivery: To provide landscaping design quotes, schedule consultations, execute projects, and communicate about your service needs
Business Operations: To process payments, maintain records, and manage our client relationships
Communication: To respond to inquiries, send project updates, and provide customer support
Marketing: To send information about our services, promotions, and landscaping tips (with your consent)
Website Improvement: To analyze website usage and improve user experience
Legal Compliance: To comply with applicable laws and regulations

We will identify the purpose for collecting personal information before or at the time of collection.

Consent

We obtain your meaningful and informed consent before collecting, using, or disclosing your personal information. By submitting a quote request, contacting us, or using our services, you consent to our collection and use of your information as described in this policy.

You have the right to:

Withdraw your consent at any time (subject to legal or contractual restrictions)
Opt-out of marketing communications
Request that we stop processing your information

To withdraw consent, contact our Privacy Officer using the details provided above. Please note that withdrawing consent may limit our ability to provide certain services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage and performance
Marketing Cookies: Used to deliver relevant content and track campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

How We Protect Your Information

We implement appropriate security safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure servers and encrypted data transmission
Access controls and password protection
Regular security assessments
Employee training on data handling practices
Secure disposal of information no longer needed

While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following circumstances:

Service Providers: Third-party vendors who assist with business operations (e.g., payment processors, email service providers, website hosting)
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of business assets

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

Cross-Border Data Transfers

Some of our service providers may be located outside of Canada. When we transfer your personal information outside of Canada, we ensure adequate protection measures are in place. By using our services, you consent to the transfer of your information to these jurisdictions.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary based on:

Active client relationships
Legal and regulatory requirements
Business operational needs

Once information is no longer required, we securely dispose of it in accordance with our data retention policies.

Your Privacy Rights

Under British Columbia's PIPA and federal PIPEDA, you have the following rights:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Withdrawal: Withdraw consent for future collection, use, or disclosure
Complaint: File a complaint with our Privacy Officer or the Office of the Information and Privacy Commissioner for British Columbia (OIPC)

To exercise your rights:

Contact our Privacy Officer at blossomscaping@gmail.com or 604-339-9217. We will respond to your request within 30 days. There is no fee for making a request, though we may charge a reasonable fee for providing copies of information.

Data Breach Notification

In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Information and Privacy Commissioner for British Columbia as required by law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top indicates when the policy was last revised. We encourage you to review this policy regularly.

Material changes will be communicated through our website or direct notification to clients.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:

Blossom Landscaping Privacy Officer Email: blossomscaping@gmail.com Phone: 604-339-9217

Office of the Information and Privacy Commissioner for British Columbia: Website: www.oipc.bc.ca Phone: 250-387-5629 Toll-free: 1-800-663-7867

This privacy policy complies with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) as of October 2025.